Returns & Exchanges

At Eveline Cosmetics, your satisfaction is our priority, which is why we offer a 30-day return policy on all beauty and skincare products. If you are not completely happy with your purchase, you can return unused items in their original packaging for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization Number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes, ensuring all seals are intact to meet our health and safety hygiene standards.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.